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Terms and Conditions
Welcome to the The Curious Drinker, formerly known as Craft Gin Club (the "Site"). This Site is maintained and operated by Craft Clubs Ltd (the "Company") trading as The Curious Drinker (or "TCD"). We are registered in England and Wales under number 9405978. Our registered office is at DEVONSHIRE HOUSE, 60 GOSWELL ROAD, LONDON, EC1M 7AD.
By accessing, browsing or using this Site, you acknowledge that you have read and agreed to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, you should not use or access this Site. The Curious Drinker reserves the right to revise these Terms at any time by updating this posting, but will not change these Terms in relation to orders which have been placed and acknowledged by The Curious Drinker before the change is made. You are encouraged to review these Terms each time you use the Site because your use of the Site after the posting of changes will constitute your acceptance of the changes. By agreeing to these Terms it also constitutes your agreement to the Site Privacy Policy which is incorporated herein.
By accessing or using any part of the site, you accept, without limitation or qualification, these Terms. If you do not agree with all of the Terms set forth below, you may not use any portion of the site. Price information found on this site is subject to change without notice. The Curious Drinker reserves the right to change these Terms at any time without notice, but will not change these Terms in relation to orders which have been placed and acknowledged by The Curious Drinker before the change is made.
We grant you a personal, limited, non-transferable non-exclusive, license to access and use the Site. We reserve the right, in our sole discretion and without notice to you, to revise the products and services available on the Site and to change, suspend or discontinue any aspect of the Site and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on the use of the Site or restrict your access to part, or all, of the Site without notice or penalty. Your continued use of the Site will constitute your acceptance of any such changes.
1. Use of the Site
You may use the Site only for your own noncommercial personal use and in compliance with these Terms. You are responsible for your own communications, including the transmission, uploading or posting of information and are responsible for the consequences of such communications to the Site. Any other use of the Site requires the prior written consent of The Curious Drinker. You may not otherwise copy, modify, or distribute the contents of this Site without the express written permission of The Curious Drinker. You may not modify, publish, transmit, participate in the transfer or sell, create derivative works from, or in any way exploit, any of the content, in whole or in part, found on the Site.
We require all visitors to the Site to agree not to use the Site for any of the following purposes:
- Posting, communicating or transmitting any material that infringes on any intellectual property, publicity or privacy right of another person or entity
- Posting any information which is untrue, inaccurate or not your own or which is defamatory, derogatory, fraudulent, degrading, abusive, hateful, false, misleading, inaccurate, untrue, malicious, offensive, harassing, threatening, racist, obscene, vulgar, indecent, pornographic or of a sexual nature
- Engaging in conduct that would constitute a criminal offense or give rise to civil liability or otherwise violate any law or regulation
- Attempting to interfere in any way with the Site’s or The Curious Drinker’s network security, or attempting to use the Site’s service to gain unauthorized access to any other computer system
You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available on the Site. Further, you may not use any such automated means to manipulate the Site, such as automating what are otherwise manual or one-off procedures. You may not take any action to interfere with, or disrupt, the Site or any other user's use of the Site, including, without limitation, via means of overloading, "flooding", "mailbombing" or "crashing" the Site, circumventing security or user authentication measures or attempting to exceed the limited authorization and access granted to you under these Terms. You may not frame portions of the Site within another website. You may not resell use of, or access to, the Site to any third party without our prior written consent.
2. Registration and Passwords
In order to access certain services on the Site, you will be required to provide specific information. All information about you must be truthful, and you may not use any aliases or other means to mask your true identity. Any access codes or passwords provided should be safeguarded at all times. You are responsible for the security of your access codes and passwords and will be solely liable for any use or unauthorized use under such access codes or passwords. We may suspend or terminate your access at any time with or without notice.
3. Additional Terms and Conditions
You agree that additional terms and conditions may apply to specific products, orders or your use of certain portions of the Site, including with respect to the Privacy & Cookie Policy.
4. Your personal information
We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. For more information, please refer to our Privacy & Cookie Policy.
5. Membership
The Site is available to registered users who are 18 years and older and who have not been suspended or removed by The Curious Drinker for any reason. We reserve the right to revoke your membership for any reason at any time including as a result of a violation of these Terms or the Privacy & Cookie Policy, without notice. Where we revoke your membership, this will not affect current orders which we have acknowledged unless we revoke as a result of your breach of these Terms or the Privacy & Cookie Policy or any other guidelines or rules, in which case we may terminate all existing orders and will not be obliged to make any refund. In event that we revoke your subscription membership, you will reimburse any subscription fees on a pro-rata basis. Membership is void where prohibited by law.
6. Orders and Contracts
The Curious Drinker Membership Packages (“Memberships” or "Subscriptions") may be ordered by clicking on the package you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the "Submit Order" or equivalent button on the checkout page.
Your order constitutes an offer to The Curious Drinker to buy a Membership. All orders are subject to acceptance by The Curious Drinker. The Curious Drinker is not obliged to accept your order and may, at its discretion, decline to accept any order. Where The Curious Drinker accepts your order, it will confirm such acceptance to you by sending you an email that confirms that The Curious Drinker has recognised your purchase of a Membership.
By purchasing The Curious Drinker Membership you acknowledge that your Membership has both an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended for successive periods, the frequency of which is determined by you at the point of purchase or within your login area, at the original subscription rate. Your credit card will be charged on the 23rd of the month (either monthly, every 2 months or every 3 months, depending on the frequency you selected). Any Membership cancellations need to be completed by you and acknowledged by The Curious Drinker prior to the 23rd of the month. You may cancel your Membership at any time by logging into your account and following the procedure specified. The Curious Drinker may submit periodic charges without further authorisation from you until you provide prior notice that you have terminated this authorisation or wish to change your payment method.
The price of a Membership includes a bottle or bottles of your chosen spirits, mixers, syrups, garnishes, snacks, magazine and free delivery, except for members located in the Channel Islands, for whom a shipping and handling fee also applies. The price of £47 includes VAT at the prevailing rate for each item, except for members located in the Channel Islands, for whom VAT is not charged. All items that form part of our membership offer are available to buy separately on our website.
Please note that some of the snacks and accompaniments included in our boxes may contain alcohol or CBD. We carefully select these items to enhance your experience, but we recommend reviewing the packaging and product details if you have specific dietary or lifestyle preferences.
We reserve the right to revoke your subscription at any time as a result of a violation of these Terms or the Privacy Policy. Membership is void where prohibited by law.
From time to time we run different promotional offers where delivery charges may apply. Where this is the case it will be communicated.
7. Offers & Discount Codes
If you have a discount code, this needs to be applied during the checkout; the option is located on the same page as your contact details. Please note that we only allow for one code/discount/promotion to be used at checkout. Only one offer/discount may be used per transaction. Offers do not apply to gift memberships unless specifically stated. Offers cannot be added retrospectively. Offers are not transferable or redeemable for cash or credit.
We reserve the right to withdraw or cancel discount codes at any time. We also reserve the right to reject discount codes if we suspect any fraud which may result in a subsequent charge to the customer for the value of the discount.
Our referral discount code is only valid for recurring memberships, not gifts. Please note, the referee and referrer must have different delivery addresses, and members aren't allowed to refer themselves by setting up multiple accounts. Existing members are unable to redeem offers by setting up multiple memberships. We reserve the right to charge such members setting up multiple memberships for the value of any referral offers applied to their accounts.
We only allow one intro offer per member.
In regards to cancelling and renewing your membership, please see below for our general subscription reactivation offer terms.
- Monthly Memberships originating or reactivating with a discount cannot be cancelled and renewed with a discount within a twelve (12)-month period
- Bi-Monthly Memberships originating or reactivating with a discount cannot be cancelled and renewed with a discount within a twenty-four (24)-month period
- Quarterly Memberships originating or reactivating with a discount cannot be cancelled and renewed with a discount within a thirty-six (36)-month period
The exception to these reactivation terms is if we have communicated a reactivation offer directly with you.
The Curious Drinker reserves the right to take additional payments from existing or past members where introductory offers have been used in breach of this policy or to unreasonably “game” the system to achieve financial gain at The Curious Drinker’s expense.
8. Member rights & cancellation
You may cancel your Membership at any time by logging into your account and following the procedure specified in our FAQ. If you cancel after the charge date of the 23rd of the month prior to when your box is due, you will still receive the next box. The Curious Drinker will not issue any refunds for any boxes where the Membership box has already been dispatched. Members that subscribe to the The Curious Drinker with any type of discount may not re-register for membership with a discount in the following manner:
- Monthly Memberships originating with a discount cannot be cancelled and renewed with a discount within a twelve (12)-month period
- Bi-Monthly Memberships originating with a discount cannot be cancelled and renewed with a discount within a twenty-four (24)-month period
- Quarterly Memberships originating with a discount cannot be cancelled and renewed with a discount within a thirty-six (36)-month period
Gift Memberships may not be cancelled. Discounts for recurring memberships do not apply to Gift Memberships.
If you receive damaged or broken goods, you may follow the procedure specified in our FAQ for declaring the affected item/s. Replacement declarations must be made within 24 hours of receiving your order, where The Curious Drinker will send you replacement/s of the same item/s. The Curious Drinker does not refund damaged or broken bottles. The Curious Drinker reserves the right to dispute the reception of a damaged or broken bottle.
The Curious Drinker’s shipping partners normally alert The Curious Drinker in the event of broken items before it is delivered. If this occurs with your order, The Curious Drinker will send you a new item as soon as possible.
9. Proprietary Rights
You acknowledge and agree that the content (other than content that may be submitted by Members), materials, text, images, videos, graphics, trademarks, logos, button icons, music, software and other elements available on the Site are the property of The Curious Drinker or our partners and are protected by copyright, trademark and/or other proprietary rights and laws. You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify or create derivative works from any content or materials on the Site. The Curious Drinker and the The Curious Drinker logo are registered trademarks. All other trademarks are the property of their respective owners. All of our Site's content is the property and copyright of the The Curious Drinker. All rights reserved. Except as expressly set forth in these Terms, no license is granted to you and no rights are conveyed by virtue of accessing or using the Site. All rights not granted under these Terms are reserved by The Curious Drinker and its affiliates.
10. Submitted Content
By submitting or posting any materials or content on the Site, you grant The Curious Drinker a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works on our websites and apps and in any other materials or medium, and sublicense such materials or any part of such materials. This means, for example, that we can continue to use and display that content even if you ask us to remove it or after your registration or subscription has ended. If you do not want to grant The Curious Drinker the rights set out in this paragraph, please do not submit your content to us. You confirm that any materials you provide do not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant The Curious Drinker the license specified above. You also confirm that any materials you provide will not contain libellous or otherwise unlawful, abusive or obscene material. The Curious Drinker will be entitled to use any content submitted by you without incurring obligations of confidentiality, attribution or payment to you. To the extent permitted by applicable law, you agree to waive all moral rights in any content that you post or send whilst using the Services, including the right to be identified as the author of such content.
The Curious Drinker reserves the right to use content that you post to social media that specifically concerns or references The Curious Drinker, its partners and the products it offers. This content may be shared by The Curious Drinker on its own social media properties, with third parties, and on the Site.
Review Guidelines
The Curious Drinker values your feedback. When writing your review, please consider the following guidelines:
- Focus on the product and your individual experience using it
- Provide details about why you liked or disliked a product
We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:
- Obscenities, discriminatory language, or other language not suitable for a public forum
- Advertisements, "spam" content, or references to other products, offers, or websites
- Email addresses, URLs, phone numbers, physical addresses or other forms of contact information
- Critical or spiteful comments on other reviews posted on the page or their authors
11. Disclaimers
The Curious Drinker is not responsible if you cannot access the Site properly or at all because your ISP connection, the Internet generally or your browser software is inadequate or functioning badly, or if your ISP suspends or terminates their service to you, or because of any other event outside The Curious Drinker's control. If you cannot access the Site properly or at all because of any of these reasons, The Curious Drinker will not refund any money you have paid or compensate you.
Making the Site enjoyable means The Curious Drinker needs to fix bugs, install updates and do general diagnosis and maintenance of the Site. The Curious Drinker will try to do scheduled maintenance during what The Curious Drinker anticipates will be relatively low levels of online use. The Curious Drinker also needs to be able to do emergency maintenance and/or suspend access to the servers where, in The Curious Drinker's reasonable discretion, The Curious Drinker sees the need to do that. The Curious Drinker will try to have the Site available again as soon as The Curious Drinker thinks it is safe to do so.
The Site relies in part on software to work. The software has bugs. Whilst The Curious Drinker will monitor the Site and try to fix bugs that are made known to us, The Curious Drinker cannot guarantee that the Site will be bug-free or will work all the time. It is not a term of these Terms of Use that the Site or any individual feature of the Site will always be available, error-free and/or free from viruses.
Where the Site contains links to other websites and third-party products or services, these links are provided for your information only. The Curious Drinker is not responsible for the content of these websites or products or services.
12. Indemnification
You agree to indemnify The Curious Drinker and its group companies' liabilities and the reasonable costs (including reasonable legal fees), sustained or incurred as a result of content posted to the Site by you being in violation of these Terms and/or The Curious Drinker's Review Guidelines.
13. Limitation of Liability
The Curious Drinker excludes: (a) any responsibility for or liability arising out of any dealings you have with third parties that take place using or facilitated by the Site; and (b) any liability for losses which are not a foreseeable or likely consequence of your use of the Site, or of a breach of these Terms. For example, losses are foreseeable where they could be contemplated by you and The Curious Drinker at the start of your membership.
The Curious Drinker will not be liable to you over the entire period of your use of the Site for any loss in excess of (a) the total value of products or subscriptions ordered by you via the Site from time to time and (b) £250, whichever is the higher.
Notwithstanding this, nothing in these Terms will affect any liability we may have for: (a) death or personal injury arising from our negligence or our liability; (b) fraudulent misrepresentation; © for breach of any obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 or (d) any other liability that cannot by law be excluded or limited.
14. Copyright Infringement; Notice and Take Down Procedures
The Curious Drinker specifically prohibits the posting of any content that violates or infringes the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity. If you believe that any material contained on this Site infringes your copyright or other intellectual property rights, you should notify us of your copyright infringement claim.
15. Severability
If any part of these Terms shall be held or declared to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision shall be ineffective but shall not affect any other part of these Terms.
16. Waiver; Remedies; Variations, Entire Agreement
The failure of The Curious Drinker to partially or fully exercise any rights or the waiver of The Curious Drinker of any breach of these Terms and Conditions by you shall not prevent a subsequent exercise of such right by The Curious Drinker or be deemed a waiver by The Curious Drinker of any subsequent breach by you of the same or any other term of these Terms. The rights and remedies of The Curious Drinker under these Terms and any other applicable agreement between you and The Curious Drinker shall be cumulative, and the exercise of any such right or remedy shall not limit The Curious Drinker’s right to exercise any other right or remedy. These Terms may not be varied except with our express written consent. These Terms and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of your use of the Site and any order. We are required by law to advise you that contracts may be concluded in English only and that no public filing requirements apply. Please let us know if you would prefer not to receive our club goodies or magazine as part of your box. All items are sold separately, see pricing info above.
17. Governing Law
The operation of our site and Contracts for the purchase of Goods through our site are governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
18. VAT and other information for members in the Channel Islands
For those residing in the Channel Islands, Craft Clubs Ltd does not charge VAT. An additional £5 shipping and handling fee applies and thus the total membership price is £47.
Duty on subscription boxes shipped to Jersey is prepaid by Craft Clubs Ltd. Duty on subscription boxes shipped to Guernsey may be payable by the importer, depending on the size and abv. of the imported goods. Please contact your local Government for further information on paying duty and declaring imported goods.
19. Gift Cards Terms & Conditions
You can use The Curious Drinker gift card or e-voucher to shop online through our e-store.
You don’t have to spend the full amount on the card. Your order cost will be taken from the balance of your gift card or e-voucher until it reaches zero. Any balance remaining will not be refunded to the customer. You can buy The Curious Drinker gift cards online in various denominations.
Gift cards are valid for 12 months starting on the date of purchase, following which the gift card will expire automatically.
We are not responsible for your gift card or e-voucher if it is lost, stolen, damaged or used without permission and no replacement will be provided in these circumstances.
Your gift card or e-voucher belongs to Craft Clubs Ltd. It is not a cheque guarantee, credit or charge card.
Gift cards and e-vouchers cannot be resold and you cannot have a cash refund.
Gift cards and e-vouchers cannot be bought in conjunction with money-off vouchers or promotional codes
A gift card cannot be used to buy age restricted products unless the purchaser declares that they are of at least the relevant age.
20. Gift Certificates - Boxes and My Craft Gin
Various Gift Subscriptions and My Craft Gin are ‘e-gift certificates’ and these are single purpose vouchers that are only redeemable against the stated products.
e-gift certificates cannot be resold nor refunded.
Any product sold and redeemed via an e-gift certificate requires declaration by both the purchaser and recipient that they are 18+.
All e-gift certificates are valid for 12 months from purchase.
All other The Curious Drinker terms and conditions apply to gift boxes.
Questions
Should you have any questions regarding these Terms you may contact us at members@thecuriousdrinker.com .